Successfully update a driver's information, including their license expiration date and other relevant documents, in the DriverReach platform.
1. Start by navigating to the driver you want to update. You can do this by either searching for the driver's name or accessing the driver from your "Applicants & Personnel" saved view.
Tip: To ensure better visibility and ease of use, we recommend adding expiration dates as a column view in your appropriate saved views.
2. Once you have found the desired driver, click on their name or profile to enter their profile page.
3. Within the driver's profile, locate the "Edit" button and click on it.
4. Look for the "License expiration" section and click on it.
5. If you need to update the expiration date for a physical document, such as a medical exam or a certification, first find the relevant document in the driver's DQ (Driver Qualification) File. Then, click on the "Edit" option associated with that document to adjust the expiration date.
6. Make the necessary changes to the expiration date and save the updates.
Watch the video below for a walkthrough: