How to answer a missing record request in VOE+
2. Click on Applicant history
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3. View your request in the following window.
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4. Click directly on the driver's name in Record Requests
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5. Click on Add employment record on the right, under Actions
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6. Choose the appropriate options for the required fields
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7. Input the start date for the driver
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8. Choose the end date of employment for the driver
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9. Select the appropriate rehire eligibility option for the driver (Eligible, not eligible, or eligible for rehire upon review)
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10. Make sure to note if the driver applicant drove a commercial motor vehicle
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11. Select the type of vehicle the driver operated, if appropriate
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12. Select the correct type of driver
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13. Select termination circumstance (optional)
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14. Select the appropriate performance review under the next drop down
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15. Enter your full name, title, and phone number in the following three fields.
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16. Make sure to check the box to confirm you have read and accepted the obligations given under the Fair Credit Reporting Act
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