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Respond to a Missing Record Request

How to answer a missing record request in VOE+



▶️ Jump to the video walkthrough

1. Click on VOE+ in the main menu
 
Click on VOE+ in the main menu
 
2. Click on Applicant history
 
Click on Applicant history…
 
3. View your request in the following window. 
 
You can see your requests here
 
4. Click directly on the driver's name in Record Requests
 
Click on the driver name
 
5. Click on Add employment record on the right, under Actions
 
Click on Add employment record
 
6. Choose the appropriate options for the required fields
 
choose appropriate options for required fields
 
7. Input the start date for the driver
 
Type start date
 
8. Choose the end date of employment for the driver
 
Choose end date
 
9. Select the appropriate rehire eligibility option for the driver (Eligible, not eligible, or eligible for rehire upon review) 
 
Select "Eligible for rehire" option that fits for that driver
 
10. Make sure to note if the driver applicant drove a commercial motor vehicle
 
Did the driver drive a commercial motor vehicle?
 
11. Select the type of vehicle the driver operated, if appropriate
 
Click on Dry Van or the appropriate type of vehicle operated
 
12. Select the correct type of driver
 
Click on Local or type of driver that fits
 
13. Select termination circumstance (optional)
 
Click on Please select...
 
 
 
14. Select the appropriate performance review under the next drop down
 
Click on Satisfactory or appropriate performance (optional)
 
15. Enter your full name, title, and phone number in the following three fields. 
 
Enter your full name
 
Type your appropriate title
 
Type your phone number
 
16. Make sure to check the box to confirm you have read and accepted the obligations given under the Fair Credit Reporting Act
 
Check * I have read and accept these obligations given under the Fair Credit Reporting Act
 
17. Save the file. Done! 

Click on Save
 

Learn more by watching the video below: