How to answer a missing record request in VOE+
2. Click on Applicant history
![Click on Applicant history…](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/f29ca14f-3495-49bf-bb50-538e5af51fd3/4a00fc7c-b81f-4306-90f3-dd6e80ad43e7.png?mark-x=258&mark-y=56&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz0xOTImaD0zOSZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)
3. View your request in the following window.
![You can see your requests here](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/36a43f7c-3435-4f17-b4e9-19e5adcf5acc/1add5843-0024-40e4-a1fd-3b261898e83a.png?mark-x=47&mark-y=502&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz0xMzMxJmg9NDcmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D)
4. Click directly on the driver's name in Record Requests
![Click on the driver name](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/f048fd0b-29fd-438e-8d37-11fd4b3a766c/b14cb29f-c7f3-4f51-b12f-6f2d5d9cf541.png?mark-x=55&mark-y=511&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz0xMDcmaD0yNSZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)
5. Click on Add employment record on the right, under Actions
![Click on Add employment record](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/4e440379-3937-4660-8f37-efdd1a4babde/23fdd7e8-8b3f-403a-8cfa-59370d504718.png?mark-x=893&mark-y=311&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz0xNTAmaD0zMCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)
6. Choose the appropriate options for the required fields
![choose appropriate options for required fields](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/57b9362f-014b-46a7-b145-054bb67eb8e1/35b6025b-b7b5-4718-ab96-4c1d669630b5.png?mark-x=354&mark-y=239&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz0yMSZoPTQ4JmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D)
7. Input the start date for the driver
![Type start date](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/4191be20-ba8d-4824-8695-489699d1c96c/2c991ea5-0d2c-45d8-99ad-f3b86c672171.png?mark-x=319&mark-y=303&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz0yMzUmaD00OCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)
8. Choose the end date of employment for the driver
![Choose end date](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/71b50175-4ddb-4220-b529-f262692aab9a/8fbc2e7d-0f4c-4838-a001-34f3c3724463.png?mark-x=337&mark-y=623&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz0zNSZoPTM4JmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D)
9. Select the appropriate rehire eligibility option for the driver (Eligible, not eligible, or eligible for rehire upon review)
![Select "Eligible for rehire" option that fits for that driver](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/74d15022-4ae1-4d0a-9daf-348738477d4b/61b1dcab-d004-41d0-b286-fda4b7bd0cd7.png?mark-x=280&mark-y=474&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz0yMSZoPTQ4JmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D)
10. Make sure to note if the driver applicant drove a commercial motor vehicle
![Did the driver drive a commercial motor vehicle?](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/f3b84d74-70b0-4d25-ab98-038b9b712d47/dc8ce9ea-5a6d-4f79-9a7e-3f5b69d92378.png?mark-x=280&mark-y=592&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz0yMSZoPTQ4JmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D)
11. Select the type of vehicle the driver operated, if appropriate
![Click on Dry Van or the appropriate type of vehicle operated](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/4448fe06-94ee-432a-b011-09889965dabb/7ad1dbe2-7ecb-4230-bb7b-0f6bb82c89da.png?mark-x=281&mark-y=694&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz01NTMmaD0zMyZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)
12. Select the correct type of driver
![Click on Local or type of driver that fits](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/858e6954-ccbf-43bf-bd55-4373537bab2a/3e847b25-4891-4f5b-b02c-6960a1a5f305.png?mark-x=281&mark-y=580&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz01NjgmaD0zMyZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)
13. Select termination circumstance (optional)
![Click on Please select...](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/8a467e2d-0038-4f9f-b913-668ccef9f2a2/f4079280-b879-42b6-b331-ec4922b33b5d.png?mark-x=280&mark-y=282&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz04NjYmaD00OCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)
14. Select the appropriate performance review under the next drop down
![Click on Satisfactory or appropriate performance (optional)](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/ef4dafa3-74ad-4986-b1b7-ae2f9d92ceda/6141bfad-db17-4112-8014-f37fc0d65f2e.png?mark-x=285&mark-y=448&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz04NTYmaD0zMyZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)
15. Enter your full name, title, and phone number in the following three fields.
![Enter your full name](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/aa06d1a3-7109-4645-8351-5fea309358ad/ba3c78d2-8037-4cc1-8191-b75b967228b6.png?mark-x=280&mark-y=440&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz0yNzQmaD00OCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)
![Type your appropriate title](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/66c3078f-2962-47c1-9deb-014b70fbdaa2/e1ecfabb-403d-4d79-b19b-08abbc96bf14.png?mark-x=280&mark-y=519&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz0yNzQmaD00OCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)
![Type your phone number](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/48cc8685-121d-48c9-982a-da7a057f4b78/b5c84333-0fa4-4b11-974e-ac5ac17cef26.png?mark-x=280&mark-y=598&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz0yNzQmaD00OCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)
16. Make sure to check the box to confirm you have read and accepted the obligations given under the Fair Credit Reporting Act
![Check * I have read and accept these obligations given under the Fair Credit Reporting Act](https://images.tango.us/workflows/07b51c32-c50a-4993-9bdd-d4a2fcf702d9/steps/9474fecd-52c0-4e3f-8eca-364184829b2c/c3ef743f-d8a5-477b-91d9-ba628d22a517.png?mark-x=280&mark-y=521&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTglMkNGRjc0NDImdz0yMSZoPTQ4JmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D)