Learn how to handle and respond to missing record requests for employment verification
This article provides helpful insights on how to effectively respond to a missing record request. Discover the best approach to address discrepancies in requested dates and choose between rejecting or verifying the employment information. Plus, staying informed about the time limit for record availability!
1. In the record request, click on the "more" dropdown to the far right
2. Click on Respond Rejected
3. Check Confirm to verify
4. Click on Save to reject the record
Watch the video for more information on rejecting a missing record request: