October 2024 Product Release Notes

We’re always looking for ways to make your experience with DriverReach smoother, faster, and more powerful. Here’s a quick overview of the latest updates designed to make your work life easier and your recruiting process even better!

More Detailed Employment History Options

What’s new?
We’ve added Trailer Length and Miles Per Week as optional fields in the Employment History section of the UniversalApp. These details are also visible in:

  • The Previous Employers section of the applicant’s profile.
  • VOE+ workflows for even more thorough verification.

Why it matters:
These updates give you deeper insights into your applicants' past experience, helping you make better-informed hiring decisions.

new fields on universal app

 

Pre-Employment Full Query Milestone Updates

What’s new?
You can now mark the Pre-Employment Full Query milestone as incomplete.

Why it matters:
This small but mighty update is perfect for accurately tracking milestones when rehiring applicants. It’s all about giving you the tools to stay organized and efficient!

pre employment query incomplete

 

Better Control Over Sensitive Information

What’s new?
Admins can now restrict access to Social Security Numbers (SSN) and Dates of Birth (DoB) based on user roles. Plus, for those with access, DoBs are now masked by default (just like SSNs) and can be revealed only when needed.

Why it matters:
This update enhances security and privacy, ensuring sensitive information is seen only by the right people at the right time.

hide ssn and dob
no edit ssn and dob

show ssn and dob

 

SambaSafety Integration: Even More Streamlined

We’ve made several important improvements to the SambaSafety integration to enhance how it works for you:

  1. No More Errors for Archived Applications

    • Orders for MVRs or monitoring are now restricted to applications in Hired or Prospect stages.
    • Applications in stages like Disqualified, No Current Interest, or Terminated (considered “Archived” by SambaSafety) will no longer show options for MVR orders or monitoring.
    • Instead, you’ll see a clear message on the Background Checks page explaining why actions aren’t available for these applications.

    samba helpful message to view reportWhy this matters: This prevents errors that occurred when attempting to place orders for archived applications, saving you time and reducing confusion.

    • You can now sync Custom Person IDs (a field visible in SambaSafety) directly from DriverReach.
    • Simply add a custom question to your applicants’ profiles (e.g., "Associate ID") and fill in the value—it’ll automatically sync with SambaSafety.

      Custom Person IDs Made Easy

  2. Improved Initial Sync for New Integrations

    • When first enabling the SambaSafety integration, the system now more accurately links applicant records in DriverReach with those in SambaSafety.

 

 

Have questions or feedback? Our support team is always here to help—reach out anytime!