January 2024 Product Release Notes

We're thrilled to share with you the latest enhancements and features we've rolled out at DriverReach. Our team has been busy ensuring your experience is smoother, more intuitive, and better overall. Here’s what we’ve been up to this month,!

Streamlined Washington State checks: When placing background check orders for applicants with Washington state addresses or CDLs, we now automatically fill in the background check provider name on the associated Washington Driving Record Release of Interest form.


VOE+ Unlimited Access Update: We've tweaked how you access VOE+ Unlimited to ensure you’re getting the most out of it.

Now, click the VOE+ Unlimited Access link in an applicant’s profile to access existing VOE records. It’s a clearer, more straightforward way to leverage this powerful feature

Gap Coverage Made Clear: Navigating the DQ Checklist for yearly requirements? We’ve got you covered! We now clearly indicate which years need documentation, making it easier to stay compliant. Plus, the Annual MVR Review expiration date now auto-calculates, saving you time and hassle


Smoother Activity Logging and Task Setting: Based on your feedback, we’ve made logging activities and setting tasks even more intuitive.

1. Logging an activity now defaults to Call.

2. When adding a task, the Due Date now defaults to the current date.

Now, logging a call or adding a task feels like a breeze, with defaults set to make your day-to-day tasks quicker

Milestone Workflow Simplification: Marking milestones just got easier. We’ve removed unnecessary steps, making the process of marking a milestone as complete or incomplete straightforward and hassle-free

NOTE: This change does not apply to the PRE-EMPLOYMENT FULL QUERY milestone since you are required to select an action type before confirming that milestone change.

We hope you enjoy these updates as much as we enjoyed making them. Your experience matters to us, and we're here to make sure DriverReach not only meets but exceeds your expectations