1. Knowledge Base
  2. Employment Verification/ VOE+

How to Log and Send a Manual VOE Attempt

Learn how to log or send a manual VOE attempt, or complete a VOE manually over the phone.

1. Navigate to the Verifications tab on the driver Profile

Navigate to the Verifications tab on the driver Profile
 
 

2. Click on Actions

Click on Actions
 
 

3. Click on Log manual attempt (0)

Click on Log manual attempt (0)
 
 

4. Type out your notes from the logged attempt.

Type out your notes from the logged attempt.
 
 

5. Click on Save

Click on Save
 
 

6. To view your previous attempts, Click on Actions

To view your previous attempts, Click on Actions
 
 

7. Click on Log manual attempt (1)

Click on Log manual attempt (1)
 
 

Tip: Click on notes to view logged notes from my recent manual logged VOE attempt!

If you click on Notes, you can view the logged notes from my recent manual logged VOE attempt
 
 
Watch the video for a detailed walkthrough: 

 

Completing a verification over the phone? Watch the video below for more information on how to properly complete a VOE request manually: