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Changing Your Password


Periodically changing your password keeps your account safer. Read on for tips on how to create a strong password and how to change your password within the DriverReach system.

Tips for Creating a Strong Password

  • Avoid using personal information when creating a password. Pieces of information such as your email address, birth date, the city you live in, and even family members' names or ages are fairly easy for anyone who can use Google to find, so including these personal details as part of your password makes it that much easier for others to guess. 
  • The longer your password is, the more secure it is. In the DriverReach platform, your password must be at least 6 characters long.
  • Use different passwords for different accounts. If you use the same password for all of your accounts and someone were to discover it, now all of your accounts are vulnerable.  
  • Include numbers, uppercase and lowercase letters, and symbols in your password, because this variety makes your password more secure. DriverReach requires you to use a minimum of one symbol in your password. 
  • It's best to use random combinations of letters rather than words that can be found in the dictionary. For example, Trucking1! is a weak password even though it includes a number, a symbol, an uppercase letter, and lowercase letters. Gkutrnci1! is much more secure -- it uses all the same letters as in the previous example, but the fact that they are in a randomized order makes it less vulnerable to hackers.
  • If the thought of remembering different passwords for everything you must log into online is overwhelming, you're not alone. Many choose to manage their passwords with a trusted password manager. Nordic, Bitlane, KeePass, LastPass, and BitWarden are just a few of the many password management tools available. These tools generate secure passwords for you and also keep track of passwords and other sensitive information, freeing you from the burden of having to use spreadsheets, notes, or your long-term memory.

Changing Your Password

Step 1

From any page within the DriverReach system, click on the cog icon in the upper right-hand corner of the blue main navigation menu.

Step 2

Select the avatar icon labeled "My Account" within the drop-down menu that appears.

Step 3

Click on the blue “Change Password” button.

Step 4

Enter your new password twice, identically, in the pop-up window that appears. Be sure your new password is at least six characters long (it can be longer) and contains at least one symbol (it can contain more than one symbol as well as numbers, uppercase letters, and lowercase letters).

**Need help on choosing a new password? Click here for some helpful tips.

Step 5

Once your password has been entered in the top "New password" text box and the identical password has been entered in the bottom "Re-type password" text box, click the blue "Save" button.

Step 6

If you have accidentally entered two different passwords in the text boxes, after you click the "Save" button, a prompt in red text will appear stating that the passwords do not match; in this case, simply try Step 5 again.

Step 7

After clicking the blue "Save" button, a green notification will briefly appear in the upper right-hand corner of the screen confirming that your password was successfully updated.